FAQs

1. What products does Bellezoe sell?

Bellezoe specializes in two categories of premium kitchen products:

• Kitchen Faucets
• Integrated Kitchen Sinks

Our products are carefully selected to provide durability, style, and long-lasting performance.

2. How long has Bellezoe been in business?

Bellezoe has been providing high-quality kitchen products for more than 4 years, earning the trust of customers through reliable products and excellent customer service.

3. Do your products come with a warranty?

Yes. Every product sold by Bellezoe is backed by our 8-year warranty, giving you confidence in the quality and durability of your purchase.

4. What is your return policy?

We offer free returns within 14 days of the delivery date. Returned items must be unused, in their original condition, and include the original packaging.

5. How long does it take to receive my refund?

After we receive and inspect your returned item, approved refunds are processed within 3 business days. Your bank or payment provider may require additional time to post the refund to your account.

6. How can I request a return?

Simply contact our customer support team with your order number and reason for the return. We will provide you with complete return instructions.

7. How long does shipping take?

Orders are processed during our business hours:

Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Delivery times may vary depending on your location and the shipping carrier.

8. Can I cancel my order?

Yes. Orders can be cancelled before they have been processed or shipped. If your order has already been dispatched, you may return it according to our Return & Refund Policy.

9. What payment methods do you accept?

We accept major payment methods, including:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay (where available)
• Google Pay (where available)

All transactions are processed securely.

10. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us immediately. We will work quickly to arrange a replacement or a full refund.

11. How can I contact Bellezoe?

You can contact our customer support team using the information below:

Email: support@bellezoe.com

Phone: +1 817 473 4851

Address: 202 N Koenigheim St, Suite A, San Angelo, TX 76903, United States

Customer Support Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

12. Why should I shop with Bellezoe?

Bellezoe is committed to providing premium Kitchen Faucets and Integrated Kitchen Sinks, exceptional customer service, secure online shopping, free 14-day returns, fast refund processing within 3 business days, and an 8-year product warranty for your peace of mind.